Top Down Communication or Vertical Communication
Within an organization, the communication comes from the top
management or it is executive to all employees in the organization.
Annual Communication Plan session by Chairman and Managing Director
Explaining Company’s impending plan and seeking everyone’s cooperation and
support to achieve it or PM sending down communication to its team with regard
to project performance or individual performance
This is the communication across the same level executives
managing a function or project or an activity.
VP (Engineering) or VP (Projects) is communicating with VP
(HR), VP (Finance), VP (Logistics) or PM of one team communicating with other
functional managers in the same level or among other PM's within the company.
Lateral communication happens between two managers of the
same level within a group or department or among a function. It is one level
communication. Please see the illustration and its explanation below.
Bottom-up communication goes from the bottom level employees
in the organizational framework. To give an example, a manager sends his
proposal for approval to his VP (Engg. or Finance or HR marketing). Bottom up
is used very extensively during the collection of data from all the employees
on a group or department wise for budget preparation.
It is a communication process for hearing and understanding
another’s thoughts and feelings from that person’s frame of mind or point of
A learned skill in which the listener interprets meaning
based on the verbal and or non-verbal information made out by the speaker.
Active listening involves comprehending what one thinks is
the most important to the speaker and paraphrase the statement in one’s own