Managing Project Communication
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by Arindam Ghosh
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Methods of Communication

Verbal

·         Formal verbal- Presentations, Speeches

·         Informal verbal- Meetings, Conversations

Written Communication

·         Formal Written- Project Plans, Project Charter, Long Distance communication

·         Informal Written- email, notes, memos

Major Barriers to successful Communication

-   Information Overloaded

Keep messages simple and direct

Provide sufficient information but not too much

-   Lack of subject knowledge

Must have sufficient knowledge to send the message

Must know level of understanding of receiver

-   Cultural Differences 

Meanings and interpretations may vary among different cultures

Encourage team members to learn each other’s cultures

-   Organizational Environment

Minimize the differences associated with status and ego within the organization

Encourage open and trusting atmosphere


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