With the advent of modern computer workflows, most
businesses are collecting tons of “information” about their operations.
Research, however, shows that most of this information fails to deliver any
real value to the business because it is not being transformed into
“knowledge.”
Taking data from simple “information” to “knowledge”
requires analytics, or the application of some understanding of the data to
highlight issues, trends, and changes in the data that are relevant to business
decisions. This is one of the primary roles filled by reporting solutions.
Reporting solutions- via the reports they generate- encapsulate the rules
required to understand business information and turn it in to knowledge.
Businesses that don’t engage in this process are literally
leaving money on the table and failing to maximize the effectiveness of their
business. In a recent InformationWeek article on the state of business
intelligence- another encompassing term for “reporting solutions”- the magazine
reveals that some companies are even using reporting to help drive business
success by exposing to employees reports tied to incentive pay. The reports
aggregate key business performance metrics and employees can easily track
their impact on business performance through well designed and easy to access
reports, driving them to record performance.
Failure to adopt a reporting solution means that your
business is not only losing money due to missed opportunity, but you’re also
wasting money expending more effort than you should creating and recreating
reports for different users in different environments.