As I mentioned in Part 1, I used a scenario to describe what needs to be developed. The scenario includes personas Katie (a sales representative) and Jay (her supervisor).
Description:
Jay wants to be able to see sales totals for his sales force for any time period he might specify. For instance, Jay might want to run a report for sales for the week of 1 January to 7 January 2002. He also wants to be able to see the total for each sales rep.