Understanding Root Cause Analysis
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by Uday Denduluri
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Conclusion

A problem can be defined as anything that is not going as per plan, per schedule or as it is expected to. We perform Root cause analysis for understanding the root causes of the problem and try to give a solution to the problem. It should be noted that Root Cause Analysis is not only used for problem solving, rather it can also be used for continuous process improvement. It can be also used for tracking and investigating. In some scenarios Root cause analysis is also used for measuring and reporting.

We have various Root cause analysis tools available: Viz. 5 Whys, Barrier Analysis, Change Analysis, Failure mode and effect analysis, Fishbone diagram, Pareto Analysis and Fault Tree Analysis. We have discussed the Fish bone diagram in detail with an example.

 


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User Comments

Title: Root Cause Analysis   
Name: Chuck
Date: 2008-06-12 11:16:15 PM
Comment:
You can get some free videos at
http://www.thinkreliability.com/Root-Cause-Analysis-Video.aspx
Title: More on Root Cause Analysis   
Name: Jane V.
Date: 2007-06-05 4:29:48 AM
Comment:
Thanks for the overview. Another excellent source on Root Cause Analysis is: http://www.12manage.com/methods_root_cause_analysis.html
Title: Understanding Root Cause Analysis   
Name: Naveen
Date: 2007-05-17 7:25:45 AM
Comment:
Some of the text in "Figure 3" of this article is not readable. Can someone upload a better picture?
Thanks

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