By building in regular reviews of both output development
processes and project processes, quality improvement can be carried out
throughout the life of the project. Those projects employing quality
consultants, for advice on both output quality and/or project management
quality, must ensure that provision is made, through both the project
governance processes and within the quality plan, to action accepted
recommendations.
Quality Improvement in project management within an Agency/organization
can be assisted further through end-of-project and post-project reviews that
help to capture lessons learned. It has proven more successful when the Agency/organization
has a corporate approach to Quality Improvement.
In conclusion we can say that lack of proper quality
management in a project increases uncertainty and increases the risk of project
failure. We should involve a process for the management of changes, problems,
issues and incidents that emerge during the production of the outputs. The
management of this process may vary from project to project. The quality
philosophy should reflect the overall intentions and approach to be applied
with regard to quality throughout the project.