Understanding Project Quality Management
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by Arindam Ghosh
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Quality Checklists

Standardized checklists that verify a set of required steps to be performed are built in by organizations to ensure consistency in tasks. In some application areas, checklists are also available from commercial providers.

Process Improvement Plan

This forms a subsidiary of the project management plan. Process improvement plans are developed to identify and eliminate non-value adding activities thereby increasing customer value. They set process boundaries, process metrics and targets for improved performance.

Quality Baseline

As the name suggests, the baseline sets the basis for measuring and reporting quality performance and it records the quality objectives of the project.

Project Management Plan (Updates)

Any changes in Quality management plan and process improvement plan through the integrated change management process.

Perform Quality Assurance

Quality assurance (QA) is the application of plane, systematic quality activities to ensure that the project will employ all processes needed to meet requirements.

A QA department overseas quality assurance activities and is responsible for continuous to operate at increased levels of efficiency and effectiveness.

Perform Quality Assurance: Inputs

Quality Management Plan

The quality management plan describes how QA will be performed within the project.

Quality Metrics

A metric describes what something is and how the quality control process measures it. The project management team must indicate the activities where measurements are of importance. Quality metrics are used in the QA and QC processes. Some examples of quality metrics include defect density, failure rate, availability, reliability, and test coverage.

Process Improvement Plan

 

This forms a subsidiary of the project management plan. Process improvement plans are developed to identify and eliminate non-value adding activities thereby increasing customer value. They set process boundaries, process metrics and targets for improved performance.

Work Performance Information

Project performance information, project deliverables status, required corrective actions, and performance reports are important inputs to QA and can be used in areas such as audits, quality reviews, and process analysis.

Approved Change Requests

All approved changes are documented and analyzed for effects on other plans and the project. They are used in audits, quality reviews and process analysis.

Quality Control Measurements

Quality control measurements are the outputs of quality control activities that are fed back to the QA process for re-evaluating and analyzing the quality standards and processes of the organization.

Implemented Change Requests

Implemented change requests are checked for effects by putting it through the QA process.

Implemented Corrective Actions

All Implemented corrective actions are analyzed for their various effects on plans and projects.

Implemented Defect Repair

All approved and implemented defect repair actions are analyzed for their effects.

Implemented Preventive Actions

All approved implemented preventive actions are analyzed for plan and project effects.

Perform Quality Assurance: Tools and Techniques

Quality Planning Tools and Techniques

The quality planning tools and techniques also can be used for QA activities.


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User Comments

Title: Mr   
Name: Moses Musikanga
Date: 2013-01-31 2:12:49 PM
Comment:
Simple and straight forward, provided good insight of what quality is about
Title: Mr   
Name: Guillaume
Date: 2011-08-08 9:00:42 AM
Comment:
Very simple way of explaining abstract notions.
Great insight!
Thank you.
Title: Mr   
Name: Christopher Mwangi cpa cps
Date: 2010-11-12 5:09:51 AM
Comment:
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Title: Miss   
Name: Palesa Labase
Date: 2010-05-26 3:04:40 PM
Comment:
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Title: Miss   
Name: Ntombi Nkosi
Date: 2009-04-28 5:24:52 PM
Comment:
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Title: Mr   
Name: Thando Koyana
Date: 2008-04-10 5:27:14 AM
Comment:
This site has added value to my project quality assignment. It is a very useful site.

Thank you for the valueable information

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