No matter how well a project is planned, there are likely to
be unforeseen circumstances or issues that simply cannot be determined
up-front. Types of change can be divided into two major categories - planned
and unplanned. Unplanned changes can be subdivided further into emergent and
unanticipated, based primarily on awareness and control of the changing
circumstances:
Planned
This is change that is planned and, basically, implemented
as anticipated.
Unplanned
Emergent - a proactive response to
unforeseen circumstances (for example, additional or conflicting requirements
may become apparent and are responded to; alternatively, circumstances may
change)
Unanticipated - change that is
unplanned and unforeseen (for example, people may use implemented technology in
a way that was not intended)
Unplanned change is likely to happen, no matter the
competency and preparation of the Project Manager. Governments change or are
restructured. New technologies develop and old ones become redundant. People’s
opinions or viewpoints change. Changes that involve negotiation or substantial
learning (either organizationally or individually) tend to involve a great deal
of emergent or unanticipated change. The outcomes of learning or negotiation
can be anticipated, but not wholly planned, as they tend to emerge over time.
Unplanned change does not have to be unmanaged. Emergent and
unanticipated issues can be addressed, either within the scope of a single
project or by translating a major initiative for change (a vision for change)
into a number of interlinked projects, rather than one monolithic project.
Signs that there is a need to consider carefully the management of emergent or
unanticipated issues includes: