Understanding Project Quality Management
page 6 of 12
by Arindam Ghosh
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Quality Planning: Tools and Techniques

Cost-Benefit Analysis

The analysis that defines the trade-off between cost of quality and its returns are used for defining the plan.


Benchmarks involving actual or planned project practices within or outside the organization in the same application area or outside are used for quality planning and performance measurement.

Design of Experiments

Design of experiments (ODE) is a statistical method that identifies which factors influences specific variables of a product or processes under development or in production. This provides an input in optimization of products or processes and provides a framework to systematically change all important factors rather than one at a time. Such an analysis provides information on optimal combination of conditions that can be used in project implementations.

Cost Quality (COQ)

Quality costs are the total costs involved in preventing nonconformance to requirements, reviews and rework. Failure costs, which may be internal or external, are also called cost of poor quality.

Quality Planning: Outputs

Quality Management Plan

The quality management plan describes how the project management team will implement the performing organization’s quality policy. The quality management plan is an important subsidiary plan of the project management plan and addresses quality control, assurance and continuous quality improvement.

The quality management plan is brought in early in the project life cycle where initial decisions, designs and tests are verified by an independent peer group that may reduce project costs and schedule overruns. This plan is built based on individual project requirements.

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User Comments

Title: Mr   
Name: Moses Musikanga
Date: 2013-01-31 2:12:49 PM
Simple and straight forward, provided good insight of what quality is about
Title: Mr   
Name: Guillaume
Date: 2011-08-08 9:00:42 AM
Very simple way of explaining abstract notions.
Great insight!
Thank you.
Title: Mr   
Name: Christopher Mwangi cpa cps
Date: 2010-11-12 5:09:51 AM
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Title: Miss   
Name: Palesa Labase
Date: 2010-05-26 3:04:40 PM
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Title: Miss   
Name: Ntombi Nkosi
Date: 2009-04-28 5:24:52 PM
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Title: Mr   
Name: Thando Koyana
Date: 2008-04-10 5:27:14 AM
This site has added value to my project quality assignment. It is a very useful site.

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